Skip Navigation

Great Northern

There are also planned engineering works for today Check before travelling
Last updated: 18:07

Journey Types
Travel Dates

You cannot select more than 9 passengers


You cannot select more railcards than passengers

Add a railcard

Our commitments

You want a safe, comfortable and reliable train service. Find out more about what we’re doing to deliver that standard to our passengers.

What we're aiming for

Over our seven-year franchise, we’re looking to improve every aspect of our customer service experience.

We want to:

  • Modernise the railway to make it easier to use
  • Improve the reliability and capacity of our trains
  • Make our staff more available on trains and in stations
  • Use new technology to keep passengers informed and simplify ticket buying
  • Improve the on board and station environment

It’s an ambitious plan. To get it done we’re thinking big – new trains, automatic ticket gates, new staff roles – and much more.

What we're working on

Deadline date Commitment 
Spring 2017  Ely service half hourly, calling at new station at Cambridge North 
2017  Introduction of 'KeyGo' - enabling holders of 'the Key' smartcard to 'pay as you go' 
2017  Ongoing driver recruitment, aiming to reach a total of 415 qualified Great Northern drivers by 31 December 2017 
2018  Complete the introduction of our new Class 700 trains 
2018  150 new carriages on the Moorgate route 

We're keeping trains running between Hertford North and Stevenageuntil May 2019

We will continue running trains between Watton-at-Stone and Stevenage until May 2019 and not December as previously advertised.

The extension has been made possible following the rail industry’s decision to postpone the further timetable change planned for December 2018. This leaves space to turn around trains from the Hertford Loop at Stevenage station, in the existing platforms.

Find out more about this service update here